Frequently Asked Questions

Frequently Asked Questions

PAYMENT FAQs


What is OTP Code?

OTP means one-time password and it’s an initiative by the CBN (Central Bank of Nigeria) to guide against fraud for all online transactions for all Nigerian bank account holders.

OTP code are sent to the phone number on file of an account holder. User is expected to copy and paste the OTP code on the website link to complete transaction.

Note: Your account will only be authorized to be debited after you have entered the OTP code on the website.

Why is my page initializing for too long?

These happens when using some browsers when trying to access the payment gateway, We do recommend chrome for transactions.

My bank didn’t appear when I tried to use the USSD or Bank Account payment options on the website?

if you experience this situation, please use another payment option to transact.

VOTING FAQs


Why is my vote pending?

This happens when you choose the OFFLINE payment option as your method of payment.
During this period, and after you have transferred the money to our bank account, our bank will send us a credit alert.

We will then check if this corresponds with that you initiated on the webAsite. If all is in order, we will activate the vote. The duration of this activity depends on how soon we receive the bank alert.

I used the Online Payment Option, but my vote is still pending?

It’s either the user abandoned the transaction without completing the transaction or network interrupted at the point of transacting.

Why was I debited, when my vote didn’t count?

When your internet connection is weak, you may be debited without getting value. In such a case, the money would be reversed into your account within 24hours.
Just give it some time and always use good internet connectivity to transact online.

If after 3 days and money is not reversed back to your bank account, please meet your bank to complain.

I voted for the wrong contestant; can this be transferred to my preferred candidate?

Votes cannot be transferred to another candidate. You can however make another vote for your favourite candidate

How long does it take for my vote to reflect when I pay with the OFFLINE method?

It depends on when our bank account is credited. Once we are credited, we will check, balance the payment and activate the vote. Irrespective of the time it is activated, be rest assured that the vote would be activated once it has been paid for.

I don’t live in Nigeria. Can I vote?

Yes, you can vote from any part of the world. However, there may be limitations in some countries. However, if you encounter this problem, please use another payment option for the transaction.

CAJVOTES has quickly risen to be one of the fastest and online voting plateform, consultation, beauty contest and online contest in Nigeria.

Amb. Cajeh

Program Coordinator

Fame World Empire has quickly risen to be one of the fastest and creative event planner, artist promoter, beauty contest organizer and entertainment manager in Nigeria.

Stelelegance

Beauty and Model Manager